MA

Lead Executive - Centre for Service Excellence

Maritime and Port Authority of Singapore

SingaporeFull-time

Posted 22 Jul 2026

About this role

[What the role is] As a member of Centre for Service Excellence, you will be contributing to the service design and experience segment by ensuring that all our stakeholders, including learners, both in-flight and potential enrollers, industry partners and members of the public are provided with optimum experience with NYP. The role involves mapping customer journeys, identifying pain points, prototyping new service designs, and standardizing processes across NYP. The ideal candidate will balanc…

Frequently asked questions

What does a Lead Executive - Centre for Service Excellence at Maritime and Port Authority of Singapore do?

[What the role is] As a member of Centre for Service Excellence, you will be contributing to the service design and experience segment by ensuring that all our stakeholders, including learners, both in-flight and potential enrollers, industry partners and members of the public are provided with opti…

How much does a Lead Executive - Centre for Service Excellence at Maritime and Port Authority of Singapore pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Lead Executive - Centre for Service Excellence role remote, hybrid, or on-site?

The listing is based in Singapore. Check the posting for remote or hybrid options.

How do I apply for this Lead Executive - Centre for Service Excellence role?

You can apply directly on Maritime and Port Authority of Singapore's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.