Customer Service Officer (Banking Industry)

Highlights Salary up to $4,000 + monthly allowance provided Exposure to banking operations and customer service Multiple work locations available in Singapore Job Description Attend to walk-in customers and provide professional customer service Handle customer enquiries and banking transactions accurately Support customers on account-related services and banking products Handle inbound customer enquiries via phone and branch support Assist customers with digital banking platforms and self-service channels Promote and introduce suitable banking products and services Resolve customer issues and escalate matters when required Ensure compliance with banking policies and operational procedures Work closely with internal stakeholders to ensure smooth customer experience Deliver excellent service standards and maintain customer satisfaction Requirements Minimum Diploma qualification or equivalent Entry-level candidates are welcome to apply Customer service experience in banking or call centre environment will be an advantage Good communication and interpersonal skills Customer-oriented and able to work in a fast-paced environment Comfortable handling both face-to-face and phone enquiries Additional Information Working Hours: Office / Bankinghours