Business Support Lead (Transportation)

Job Overview We are looking for a highly organised and detail-oriented Business Support Lead to support the School Bus Business in finance coordination, contract administration, system management, budgeting, and operational support. This role works closely with Finance, IT, Operations, and internal stakeholders to ensure efficient business operations, regulatory compliance, and continuous process improvement. Job Summary West Region Monday - Friday AWS + VB Key Responsibilities Finance & Payment Administration Process monthly subcontractor payments through the RPS system accurately and within established timelines. Verify payment details against approved records prior to submission. Coordinate with the Finance team to resolve payment discrepancies, billing enquiries, and outstanding issues. Support invoice verification and maintain proper payment documentation. System Administration & IT Coordination Maintain accurate and up-to-date data in the CMS system. Administer user access, including account creation, updates, and deactivation. Serve as the key liaison between business users and the IT team to resolve system-related issues. Monitor issue resolution and provide timely updates to stakeholders. Contract & Tender Administration Support the preparation and submission of contracts and tender proposals. Consolidate operational requirements, supporting documents, and submission materials. Coordinate with internal stakeholders to ensure submissions are complete, accurate, and submitted within deadlines. Maintain proper records of tender and contractual documentation. Budget & Financial Reporting Assist in the preparation of annual budgets and periodic forecasts. Monitor departmental expenditure against approved budgets. Compile financial reports and supporting data for management review. Identify budget variances and provide supporting analysis where required. Operations & Business Support Conduct onboarding and refresher training for staff and bus attendants on the App. Review and improve administrative processes to enhance operational efficiency. Support the implementation of new business processes and continuous improvement initiatives. Provide administrative and operational support for school transport operations. Requirements: Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook) Experience in Google Suite/ transportation management software would be a plus. Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities. Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON. By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf **We regret to inform that only shortlisted candidates would be notified. Toh Cheng Jie (Martin) Registration Number: R23117397 EA Licence No: 06C2859 (MCI Career Services Pte Ltd)