Sales Operations Assistant

Duties & Responsibilities: Assist in order processing, fulfilment, and logistics to ensure customer satisfaction, including maintaining accurate sales and logistics records. Proactively address and resolve customer inquiries and complaints, improving customer relationships and experience. Support the implementation of customer service solutions and business process improvements to enhance efficiency. Collect customer feedback, coordinate with team members, and assist in accounts and ad-hoc tasks as needed. Experience: NITEC in Customer Experience, Business Administration or Accountancy Proficient in Microsoft Excel and Word, with excellent communication skills and a professional, positive attitude.