Executive - Operations

Job Responsibilites Facilities & Equipment Maintenance Conduct regular inspections of facilities and equipment; troubleshoot issues and assess defect reports Supervise preventive maintenance and recommend improvements or upgrading works Advise Management on building conditions and maintenance needs Train Operations staff on proper and safe use of equipment Respond to emergency maintenance issues, including after office hours, weekends, and public holidays Maintain accurate records of maintenance and repair works Oversee fire safety systems and ensure compliance with regulatory requirements Supervise overall upkeep and maintenance of the Home Contract Management Lead tender processes, including scope definition, evaluation, and recommendation of proposals Manage contractors to ensure compliance with contract terms, service standards, and safety regulations Track contract timelines and initiate renewals promptly Verify completion of works and supporting documents before payment processing Inventory Management Develop and maintain effective inventory storage and control systems Oversee proper documentation and tracking of donated items Manage inventory of medical and non-medical supplies, ensuring adequate stock levels Supervisory Responsibilities Oversee daily operations of Maintenance, Security, Laundry, Food Services, Front Desk, and Transport Lead and manage teams (Maintenance, Front Desk, Laundry, Store, Driver), including recruitment, training, and performance management Ensure compliance with workplace safety and operational standards Escalate disciplinary matters to Management when required Administrative Duties Develop and review departmental SOPs and ensure compliance Verify invoices and monitor expenditures within budget Support budget planning and forecasting Coordinate with IT on system support and enhancements Others Support compliance functions (Fire Safety, Workplace Safety, incident management, etc.) Participate in and lead improvement projects where required Cover duties of Executive – Operational when necessary Perform any other duties as assigned by Management Job Requirements Diploma or Degree in Building/Facilities Management or a related field 3–4 years of experience in facilities management, M&E, project management, and procurement, with at least 2 years in a supervisory role Experience in the healthcare sector is an added advantage Strong interpersonal and negotiation skills, with the ability to work effectively in a team Able to work independently and manage multiple tasks under tight timelines Good knowledge of workplace safety regulations and compliance standards Proven ability to manage manpower and budgets effectively Strong analytical thinking and problem-solving skills Proficient in MS Office applications (Excel, Word, PowerPoint) Demonstrated leadership skills, with the ability to lead teams, train staff, and drive departmental goals