Assistant Director (Contract Management) - Kranji Camp

You are responsible for the end-to-end contract management of training-related contracts within the Training Integrated Workforce Branch (TIB). You will drive contract renewals, manage contractor performance, and work with stakeholders to establish new contracts for emerging training requirements. - Review contracting approaches, pricing mechanisms and Key Performance Indicators (KPIs) prior to contract renewal, consult users on service changes, and prepare the Contract Review Report (CRR) - Staff all training-related contracting papers to seek approval for contract renewal establishment from relevant outsourcing forums - Prepare for tenders, complete tender evaluation reports, and ensure all relevant tender documents are endorsed at the appropriate levels - Conduct reviews of contractor-provided services, gather user inputs on contractor performance and perform trend analysis to identify potential gaps in KPIs and service delivery - Manage changes to the Scope of Work (SOW) and KPIs, ensure all changes are deliberated, approved in a timely manner - Monitor and verify all KPIs to ensure timely payment to contractors, identify breaches or non-compliance, and ensure contractors adhere to stipulated KPIs - Manage, mitigate and resolve ground issues arising between contractors and users to ensure service continuity Challenge(s) - Maintaining neutrality while facilitating discussions among diverse stakeholders with competing priorities, to arrive at solutions that best meet all parties' needs - Establishing reasonable and balanced KPIs that deliver fair outcomes for both contractors and the organisation - Education in any discipline - At least 6 years of relevant experience in contract management or the handling of tenders - Strong understanding of contract management principles, procurement frameworks, and performance monitoring - Good stakeholder management, communication and negotiation skills - Ability to analyse KPI trends, identify service gaps, and recommend improvements - Ability to manage relationships across users, contractors and oversight bodies Only shortlisted candidates will be notified.