Senior Manager/Manager, Compliance, Operations & Licensing, FMMD

As a Senior Manager/Manager in the Compliance team, you will need to implement various initiatives to improve the employment relationships between employers and their migrant domestic workers (MDWs) and ensure the well-being and protection of MDWs during their employment in Singapore. In your course of work, you will: • Work with various stakeholders to review and implement programmes, such as workshops for employers who experienced multiple changes of MDWs within a short period, and house visits and interviews for MDWs, to set the appropriate expectations and shape behaviour in both parties, so that they are better able to maintain a healthy employment relationship and comply with the various rules and regulations. • Perform operational tasks such as handling of public enquiries, appeals and waiver requests, conduct process reviews and support IT development to improve operational efficiency • Conduct data analysis for regular reporting and provide insights when senior leadership requires assessments on emerging trends (such number of onboarded FCEs, retention rate of MDWs, workshop effectiveness etc). • Distil insights from data analysis and findings and translate to actionable policy recommendations and scheme enhancements • Experience in stakeholder engagement, programme implementation, is preferred. Strong presentation and report writing capabilities. • Good interpersonal skills and communication skills. • Able to work well independently and in a team. • Receptive and agile to changes.