IT Support Engineer (Basic Up $3500/ East)

Basic: $3000 - $3500 Mon - Fri: 9.00am - 6.00pm Location: Sengkang Permanent role + VB (up to 4 months) + 14 AL + Yearly Company Trips Responsibilities Provided daily IT support and resolved hardware, software, and network issues for end users. Installed, configured, and maintained desktops, laptops, printers, and IT equipment. Managed servers, performed system updates, and monitored system health. Configured and supported network infrastructure, including firewalls, VPNs, switches, and connectivity. Administered Microsoft 365, including user accounts, email setup, and access management. Coordinated with vendors for IT procurement, technical support, and issue resolution. Supported cybersecurity operations, including antivirus management, monitoring, and policy compliance. Maintained IT documentation, standard operating procedures, and asset inventories. Managed Active Directory (AD), including user account administration and file/folder permissions. Provided technical troubleshooting and user support to ensure system availability and performance. Liaise with vendors for IT-related support and services. Requirements Min 1 year of experience in end user support. Able to work in a fast-paced environment. Good understanding of networking concepts, including TCP/IP, VPNs, switches, and firewalls. MTC Consulting Pte Ltd | 15C7752 EA. Registration No.: R22111807 | Yap Teng Hui