Telemarketer 电话推销员

Job Description: Deliver scripted presentations to promote the company’s products and services Explain product features, benefits, and pricing clearly to customers Respond to customer inquiries and provide accurate information Collect customer details (e.g., name, contact information, address) for order processing and service delivery Maintain and update customer records, including contact history and preferences Follow up with existing and potential customers to identify sales opportunities Keep accurate documentation of customer interactions Conduct surveys to gather insights and identify potential leads Job Requirements: Willingness to learn with a positive and proactive attitude Ability to build rapport with new customers Self-motivated and able to work independently Able to take initiative and work in a fast-paced environment Good team player with strong interpersonal skills Professional phone etiquette Good verbal and written communication skills Able to work retail hours: Weekdays: 10:45 AM – 9:00 PM & Weekends/Public Holidays: 9:45 AM – 6:00 PM Staff Benefits: Competitive salary package Meal and transport allowances provided Annual performance bonus Medical benefits Employee insurance coverage Long service awards Various leave entitlements Career development and progression opportunities Comfortable and supportive working environment 工作职责： 按照公司提供的脚本进行产品及服务介绍 向客户清晰讲解产品特点、优势及价格信息 解答客户咨询，提供准确的产品信息 收集客户资料（如姓名、联系方式、地址）以便订单处理及服务安排 维护并更新客户资料，包括联系记录及客户偏好 跟进现有客户及潜在客户，发掘销售机会 准确记录所有客户沟通内容 进行客户调查，收集潜在客户信息 职位要求： 具备良好的学习态度，积极主动 具备与新客户建立良好关系的能力 自我驱动，能够独立完成工作 具备主动性，能适应快节奏工作环境 良好的团队合作精神及人际沟通能力 具备专业的电话沟通礼仪 良好的口头及书面沟通能力 能够接受零售工作时间：平日：10:45 AM – 9:00 PM周末及公共假期：9:45 AM – 6:00 PM 员工福利： 具竞争力的薪酬配套 提供餐饮及交通津贴 年度绩效奖金 医疗福利 员工保险保障 长期服务奖励 多种假期福利 职业发展与晋升机会 舒适且良好的工作环境