Duty Manager

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Restaurants & Bars: · Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve) · Whiskey Library & Jazz Club (The Vagabond Club) · GupShup (The Serangoon House) Garcha Group Benefits: - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. - As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) - 2 nights yearly staycation in any of the Garcha Group hotels in Singapore. - 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Take every opportunity to amaze the guests. Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed. Handle complaints. Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates. Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence. Utilize interpersonal and communication skills to lead, influence and encourage others Ensure all front office quality standards are complied with and that policies and procedures are consistently applied. Work in conjunction with accounting to maintain and minimize levels of accounts receivables. Coordinate activities with other hotel departments. Assist in the daily main…