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Executive, Resident Relations

Nanyang Technological University Singapore

SingaporeFull-timeOn-site

Posted 23 Jun 2026

About this role

The incumbent will manage hostel applications, room assignments, and billing processes while ensuring high-quality facility standards through regular inspections. They will also act as a primary point of contact for student residents to resolve concerns, address feedback, and maintain safety and security across campus premises. Candidates must hold a diploma and possess at least 3 years of relevant experience in residential management, customer service, or housing operations. Experience in student hostels, staff housing, or the hospitality sector is considered a significant advantage.

What they're looking for

Customer ServiceResident RelationsFacilities ManagementContract ManagementBillingQuality ManagementHostel OperationsIncident Reporting

Frequently asked questions

What does a Executive, Resident Relations at Nanyang Technological University Singapore do?

The incumbent will manage hostel applications, room assignments, and billing processes while ensuring high-quality facility standards through regular inspections. They will also act as a primary point of contact for student residents to resolve concerns, address feedback, and maintain safety and sec…

What skills does this Executive, Resident Relations role need?

Key skills for this role include Customer Service, Resident Relations, Facilities Management, Contract Management, Billing, Quality Management.

How much does a Executive, Resident Relations at Nanyang Technological University Singapore pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Executive, Resident Relations role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Executive, Resident Relations role?

You can apply directly on Nanyang Technological University Singapore's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.