About this role
Manage day-to-day support for large-scale maintenance projects, ensuring all service level agreements and customer requirements are met. Lead team performance through coaching and oversee incident tracking, resource forecasting, and overall project health reporting.
Requires a minimum of 9 years of IT project management experience and a degree in Computer Science, Information Systems, or a related field. Proficiency in SDLC, process improvement methodologies, and ITIL certification is highly preferred.
What they're looking for
IT Project ManagementService Delivery ManagementProcess ImprovementSDLCITILStakeholder ManagementResource PlanningIncident Management
Frequently asked questions
What does a Lead Service Delivery Manager at NCS do?
Manage day-to-day support for large-scale maintenance projects, ensuring all service level agreements and customer requirements are met. Lead team performance through coaching and oversee incident tracking, resource forecasting, and overall project health reporting. Requires a minimum of 9 years of …
What skills does this Lead Service Delivery Manager role need?
Key skills for this role include IT Project Management, Service Delivery Management, Process Improvement, SDLC, ITIL, Stakeholder Management.
How much does a Lead Service Delivery Manager at NCS pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Lead Service Delivery Manager role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Lead Service Delivery Manager role?
You can apply directly on NCS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.