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Senior Service Delivery Manager

NCS

SingaporeFull-timeOn-site

Posted 10 Jun 2026

About this role

Manage IT governance and service delivery for a key client, focusing on SLA monitoring, incident resolution, and security compliance. Lead IT configuration management and security reviews to ensure system health and adherence to organizational standards. Requires a Bachelor's degree in Computer Science and ITIL Foundation certification, with familiarity in ISO 9001 and ISO 27001. Candidates need at least 10 years of IT experience, including 5 years in a leadership role focusing on infrastructure management.

What they're looking for

Stakeholder ManagementIT Service ManagementIT Configuration ManagementIncident ManagementIT Security ManagementIT Security ComplianceQA ManagementSLA/KPI Monitoring

Frequently asked questions

What does a Senior Service Delivery Manager at NCS do?

Manage IT governance and service delivery for a key client, focusing on SLA monitoring, incident resolution, and security compliance. Lead IT configuration management and security reviews to ensure system health and adherence to organizational standards. Requires a Bachelor's degree in Computer Scie…

What skills does this Senior Service Delivery Manager role need?

Key skills for this role include Stakeholder Management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management, IT Security Compliance.

How much does a Senior Service Delivery Manager at NCS pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Service Delivery Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior Service Delivery Manager role?

You can apply directly on NCS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.