About this role
Lead the end-to-end design and implementation of AI-driven cloud contact centre solutions, including IVR flows and CRM integrations. Collaborate with customers to translate business requirements into scalable technical architectures while mentoring junior team members.
Requires 3-5 years of experience in cloud contact centre platforms and hands-on expertise with GenAI/LLM solutions and system integrations. Proficiency in Python, Node.js, or C#.Net and strong communication skills for customer-facing consulting are essential.
What they're looking for
Cloud Contact Centre SolutionsGenAI/LLMIVR DesignSystem IntegrationPythonNode.jsC#.NetAWS Lambda
Frequently asked questions
What does a Senior Technical Consultant at NCS do?
Lead the end-to-end design and implementation of AI-driven cloud contact centre solutions, including IVR flows and CRM integrations. Collaborate with customers to translate business requirements into scalable technical architectures while mentoring junior team members. Requires 3-5 years of experien…
What skills does this Senior Technical Consultant role need?
Key skills for this role include Cloud Contact Centre Solutions, GenAI/LLM, IVR Design, System Integration, Python, Node.js.
How much does a Senior Technical Consultant at NCS pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Technical Consultant role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior Technical Consultant role?
You can apply directly on NCS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.