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#EG Service Delivery Executive (Infra- EUC Centric)

NCS

SingaporeFull-timeOn-site

Posted 23 Jun 2026

About this role

Manage day-to-day operational support and act as the primary point of contact for clients to ensure service satisfaction and SLA compliance. Lead and mentor a team of 50-60 Desktop Engineers while overseeing resource planning and operational excellence. Requires 2-3 years of experience as a Service Delivery or Customer Success Manager with strong coordination and problem-solving skills. ITIL Foundation Certification is preferred.

What they're looking for

Service Delivery ManagementCustomer Relationship ManagementStakeholder EngagementStaff ManagementResource ForecastingWorkforce PlanningKPI MonitoringIncident Management

Frequently asked questions

What does a #EG Service Delivery Executive (Infra- EUC Centric) at NCS do?

Manage day-to-day operational support and act as the primary point of contact for clients to ensure service satisfaction and SLA compliance. Lead and mentor a team of 50-60 Desktop Engineers while overseeing resource planning and operational excellence. Requires 2-3 years of experience as a Service …

What skills does this #EG Service Delivery Executive (Infra- EUC Centric) role need?

Key skills for this role include Service Delivery Management, Customer Relationship Management, Stakeholder Engagement, Staff Management, Resource Forecasting, Workforce Planning.

How much does a #EG Service Delivery Executive (Infra- EUC Centric) at NCS pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this #EG Service Delivery Executive (Infra- EUC Centric) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this #EG Service Delivery Executive (Infra- EUC Centric) role?

You can apply directly on NCS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.