About this role
Provide Level 2 technical support and remote troubleshooting for enterprise government agency users. Resolve software installation, access, and basic network issues while collaborating with colleagues for knowledge sharing.
Requires a minimum of 1 year of experience in desktop support, IT remote support, or IT service desk roles. Must be able to provide shift coverage on scheduled off days when necessary.
What they're looking for
Level 2 Technical SupportRemote TroubleshootingBeyondTrustSoftware InstallationM365 OfficeNetwork TroubleshootingSLA ManagementTechnical Documentation
Frequently asked questions
What does a #EG Desktop Engineers (RDSS) at NCS do?
Provide Level 2 technical support and remote troubleshooting for enterprise government agency users. Resolve software installation, access, and basic network issues while collaborating with colleagues for knowledge sharing. Requires a minimum of 1 year of experience in desktop support, IT remote sup…
What skills does this #EG Desktop Engineers (RDSS) role need?
Key skills for this role include Level 2 Technical Support, Remote Troubleshooting, BeyondTrust, Software Installation, M365 Office, Network Troubleshooting.
How much does a #EG Desktop Engineers (RDSS) at NCS pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this #EG Desktop Engineers (RDSS) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this #EG Desktop Engineers (RDSS) role?
You can apply directly on NCS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.