About this role
Manage day-to-day support for large-scale maintenance projects, ensuring SLAs and KPIs are met through incident resolution and application monitoring. Lead team management, resource forecasting, and vendor coordination while identifying opportunities for service expansion.
Requires typically 9 years of IT project management experience and a degree in Computer Science, Information Systems, or a related field. Must possess strong knowledge of SDLC, process improvement methodologies, and excellent interpersonal and leadership skills.
What they're looking for
Service Delivery ManagementIT Project ManagementSDLCProcess ImprovementStakeholder ManagementResource PlanningVendor ManagementIncident Management
Frequently asked questions
What does a Senior Service Delivery Manager (Govt Project) at NCS do?
Manage day-to-day support for large-scale maintenance projects, ensuring SLAs and KPIs are met through incident resolution and application monitoring. Lead team management, resource forecasting, and vendor coordination while identifying opportunities for service expansion. Requires typically 9 years…
What skills does this Senior Service Delivery Manager (Govt Project) role need?
Key skills for this role include Service Delivery Management, IT Project Management, SDLC, Process Improvement, Stakeholder Management, Resource Planning.
How much does a Senior Service Delivery Manager (Govt Project) at NCS pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Service Delivery Manager (Govt Project) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior Service Delivery Manager (Govt Project) role?
You can apply directly on NCS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.