Project Manager

Role Overview An experienced Project Manager to oversee critical contract management and system operations functions. This role requires a detail-oriented professional who had worked on procurement of new conr oco can effectively manage vendor relationships, ensure compliance with governance frameworks, maintain operational excellence across multiple systems and ensure that service level agreements are adhered to. Key Responsibilities 1. Contract Management: a. Take ownership over contract lifecycle ensuring seamless continuity of services through proactive contract renewal management. This includes developing and maintaining renewal timelines, coordinating with legal and procurement teams, and ensuring all contractual obligations are met within specified timeframes b. Provide proactive regular monitoring and reporting of contract performance, including the preparation of comprehensive progress updates for senior management and stakeholder c. Review all contract-related documentation to ensure compliance with internal governance frameworks and requirements, conducting thorough assessments of vendor deliverables against contractual specifications d. Lead tender process for replacement contracts, including preparation of tender documentation, evaluation of proposals, and recommendation of preferred vendors e. Comprehensive vendor management, which includes performance monitoring, relationship management, issue resolution, and ensuring vendors meet their contractual commitments 2. Systems Operations: a. Oversee day-to-day operations and vendor management for 2 systems to ensure optimal performance and user satisfaction. This includes monitoring and managing problem/incident ticket management to ensure that all issues are resolved within established Service Level Agreements (SLAs), tracking performance metrics, and implementing process improvements where necessary b. Coordination of system enhancements and updates, ensuring timely releases of planned service/change r…