Temporary Technical Support (Up To 3-Months; Hourly Rated)

Job Responsibilities: 1. IT Support (Basic) Provide first-level support for Windows-based systems (e.g., login issues, basic troubleshooting, software installation). Assist users with common IT-related queries and escalate more complex issues where necessary. Support setup and configuration of laptops, desktops, and peripheral devices. Ensure systems are updated with necessary patches and basic security practices. 2. Asset Management & Tracking (Basic) Maintain accurate records of IT assets, including laptops, accessories, and equipment loans Assist in updating and managing asset inventory lists. Perform basic asset checking, verification, and reconciliation. Support asset labelling and tagging for tracking and audit purposes. Assist in stock-taking exercises when required. 3. Administrative Support (Basic) Record and update loan registers and ensure proper documentation. Assist in filing, documentation, and data entry tasks. Support coordination of equipment requests and returns. Prepare simple reports or summaries when required. 4. AV (Audio-Visual) Support (Basic) Provide basic support for AV equipment (e.g., projectors, screens, microphones). Assist in setup and teardown for meetings, classes, or events. Troubleshoot minor AV issues during sessions. 5. Facilities Coordination (Basic) Assist in reporting facility faults (e.g., lighting, air-conditioning, furniture issues) through the appropriate channels. Follow up with term contractors or service providers to ensure timely resolution of reported issues. Monitor and track status of reported faults and update relevant stakeholders. Support basic checks of rooms and common areas to ensure readiness for use. 6. General Duties Maintain proper housekeeping of IT equipment and storage areas. Follow standard operating procedures and compliance requirements. Carry out any other ad-hoc duties assigned by the supervisor. Pre-requisites: Basic knowledge of Windows operating systems and common office applications. Familiarity with IT equipment (laptops, printers, AV devices) is an advantage. Good organisational and record-keeping skills. Attention to detail and ability to handle administrative tasks accurately. Responsible, proactive, and willing to learn. Able to work independently as well as in a team. Prior experience in IT support, administrative, or facilities coordination roles will be an advantage. Basic understanding of asset management and facilities reporting processes. Good communication and interpersonal skills.