About this role
NHG Health in Singapore seeks a Patient Relations representative to handle inquiries via calls, SMS, email, live chat and fax, ensuring confidentiality and adherence to PDPA. You will assist with appointment changes, educate callers on services and maintain accurate records in the CRM and medical records system. You will support the team to meet department goals, manage SLA targets, and participate in ongoing training and improvement initiatives in a fast-paced hospital contact centre J-18808-L…
Frequently asked questions
What does a Patient Relations & Information Specialist (Mandarin) at nhg health do?
NHG Health in Singapore seeks a Patient Relations representative to handle inquiries via calls, SMS, email, live chat and fax, ensuring confidentiality and adherence to PDPA. You will assist with appointment changes, educate callers on services and maintain accurate records in the CRM and medical re…
How much does a Patient Relations & Information Specialist (Mandarin) at nhg health pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Patient Relations & Information Specialist (Mandarin) role remote, hybrid, or on-site?
The listing is based in Singapore. Check the posting for remote or hybrid options.
How do I apply for this Patient Relations & Information Specialist (Mandarin) role?
You can apply directly on nhg health's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.