NHG logo

Patient Service Associate, Emergency Department (3R Shift)

NHG

SingaporeFull-timeOn-site

Posted 11 Jun 2026

About this role

The role involves managing patient and visitor registration, billing, and appointment scheduling. Additionally, the associate coordinates admissions, discharges, and monitors the observation ward to prepare medical documents. Candidates should possess a General Diploma or ITE certificate and have experience in customer service. Ability to work a 6-day week with rotating shifts, including weekends and public holidays, is required.

What they're looking for

Patient RegistrationBillingPayment ProcessingAppointment SchedulingMedical DocumentationAdmission CoordinationDischarge CoordinationCustomer Service

Frequently asked questions

What does a Patient Service Associate, Emergency Department (3R Shift) at NHG do?

The role involves managing patient and visitor registration, billing, and appointment scheduling. Additionally, the associate coordinates admissions, discharges, and monitors the observation ward to prepare medical documents. Candidates should possess a General Diploma or ITE certificate and have ex…

What skills does this Patient Service Associate, Emergency Department (3R Shift) role need?

Key skills for this role include Patient Registration, Billing, Payment Processing, Appointment Scheduling, Medical Documentation, Admission Coordination.

How much does a Patient Service Associate, Emergency Department (3R Shift) at NHG pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Patient Service Associate, Emergency Department (3R Shift) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Patient Service Associate, Emergency Department (3R Shift) role?

You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.