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Patient Service Associate

NHG

SingaporeFull-timeOn-site

Posted 23 Jun 2026

About this role

Act as a service ambassador to help patients navigate healthcare systems, handle queries, and promote health services. Perform frontline duties including registration, appointment scheduling, and payment collection in a fast-paced environment. Requires GCE 'A', 'O', 'N' level or NITEC qualifications with strong communication skills in English and a local language. Candidates must be team players with a pleasant disposition and the ability to work weekdays and scheduled Saturdays.

What they're looking for

Customer ServicePatient RegistrationAppointment SchedulingPayment CollectionCommunication SkillsInterpersonal SkillsMultitaskingConflict Resolution

Frequently asked questions

What does a Patient Service Associate at NHG do?

Act as a service ambassador to help patients navigate healthcare systems, handle queries, and promote health services. Perform frontline duties including registration, appointment scheduling, and payment collection in a fast-paced environment. Requires GCE 'A', 'O', 'N' level or NITEC qualifications…

What skills does this Patient Service Associate role need?

Key skills for this role include Customer Service, Patient Registration, Appointment Scheduling, Payment Collection, Communication Skills, Interpersonal Skills.

How much does a Patient Service Associate at NHG pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Patient Service Associate role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Patient Service Associate role?

You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.