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Patient Service Associate (Resource Planner)

NHG

SingaporeFull-timeOn-site

Posted 6 Jun 2026

About this role

Provide resource planning and scheduling services to support patient access to care in a Specialist Outpatient Clinic. Manage appointment queries, reduce lead times, and handle non-NGEMR transcribing work while maintaining patient confidentiality. Requires a minimum of GCE 'N' or 'O' Level education or equivalent. Candidates should possess a positive attitude, strong communication skills, and ideally have experience in resource planning for NGEMR.

What they're looking for

Resource PlanningAppointment SchedulingPatient CoordinationInterpersonal CommunicationData TranscriptionConfidentiality ManagementCustomer Service

Frequently asked questions

What does a Patient Service Associate (Resource Planner) at NHG do?

Provide resource planning and scheduling services to support patient access to care in a Specialist Outpatient Clinic. Manage appointment queries, reduce lead times, and handle non-NGEMR transcribing work while maintaining patient confidentiality. Requires a minimum of GCE 'N' or 'O' Level education…

What skills does this Patient Service Associate (Resource Planner) role need?

Key skills for this role include Resource Planning, Appointment Scheduling, Patient Coordination, Interpersonal Communication, Data Transcription, Confidentiality Management.

How much does a Patient Service Associate (Resource Planner) at NHG pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Patient Service Associate (Resource Planner) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Patient Service Associate (Resource Planner) role?

You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.