About this role
Serve as the first point of contact for patients and visitors, providing guidance and registration assistance at the HealthCity Novena Campus. Manage general enquiries and enforce visiting policies while maintaining a professional and empathetic presence.
Requires a minimum of NITEC, Higher NITEC, or Diploma in Service Skills and at least one year of customer service experience. Candidates must be IT-savvy and possess strong communication skills to thrive in a fast-paced healthcare environment.
What they're looking for
Customer ServiceInterpersonal CommunicationProblem SolvingMicrosoft OfficeFrontline OperationsPatient NavigationAccess ControlConflict Resolution
Frequently asked questions
What does a Patient Information Associate (Ward Visitor Registration/ Information) at NHG do?
Serve as the first point of contact for patients and visitors, providing guidance and registration assistance at the HealthCity Novena Campus. Manage general enquiries and enforce visiting policies while maintaining a professional and empathetic presence. Requires a minimum of NITEC, Higher NITEC, o…
What skills does this Patient Information Associate (Ward Visitor Registration/ Information) role need?
Key skills for this role include Customer Service, Interpersonal Communication, Problem Solving, Microsoft Office, Frontline Operations, Patient Navigation.
How much does a Patient Information Associate (Ward Visitor Registration/ Information) at NHG pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Patient Information Associate (Ward Visitor Registration/ Information) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Patient Information Associate (Ward Visitor Registration/ Information) role?
You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.