About this role
The role involves managing incoming and outgoing calls to assist patients with enquiries and provide service clarifications. Additionally, the associate will handle appointment bookings for Hospital, SAF, and CHAS GP clinics.
Candidates must possess GCE 'N' or 'O' Levels. At least one year of experience working in a call centre environment is required.
What they're looking for
Call HandlingCustomer ServiceAppointment BookingPatient CommunicationCall Centre Operations
Frequently asked questions
What does a Customer Support Associate (1 Year Contract) at NHG do?
The role involves managing incoming and outgoing calls to assist patients with enquiries and provide service clarifications. Additionally, the associate will handle appointment bookings for Hospital, SAF, and CHAS GP clinics. Candidates must possess GCE 'N' or 'O' Levels. At least one year of experi…
What skills does this Customer Support Associate (1 Year Contract) role need?
Key skills for this role include Call Handling, Customer Service, Appointment Booking, Patient Communication, Call Centre Operations.
How much does a Customer Support Associate (1 Year Contract) at NHG pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Support Associate (1 Year Contract) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Support Associate (1 Year Contract) role?
You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.