About this role
Manage calls and enquiries via the General, Appointment, and Quit Vape helplines to provide information on IMH services. Handle patient registration, appointment scheduling, and payment collection while performing general administrative duties.
Requires GCE 'O' or 'N' levels or equivalent with experience in customer service and proficiency in Microsoft Office. Candidates should be service-oriented with strong technological proficiency and communication skills.
What they're looking for
Customer ServiceCommunicationInterpersonal SkillsDigital Communication SystemsMicrosoft OfficeCall Centre OperationsPatient SchedulingAdministrative Support
Frequently asked questions
What does a Sr Patient Service Associate, Contact Centre / Quit Vape Helpline at NHG do?
Manage calls and enquiries via the General, Appointment, and Quit Vape helplines to provide information on IMH services. Handle patient registration, appointment scheduling, and payment collection while performing general administrative duties. Requires GCE 'O' or 'N' levels or equivalent with exper…
What skills does this Sr Patient Service Associate, Contact Centre / Quit Vape Helpline role need?
Key skills for this role include Customer Service, Communication, Interpersonal Skills, Digital Communication Systems, Microsoft Office, Call Centre Operations.
How much does a Sr Patient Service Associate, Contact Centre / Quit Vape Helpline at NHG pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Sr Patient Service Associate, Contact Centre / Quit Vape Helpline role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Sr Patient Service Associate, Contact Centre / Quit Vape Helpline role?
You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.