About this role
The associate manages calls and enquiries from general and appointment lines to provide information on IMH services. They are also responsible for scheduling patient appointments and performing various administrative duties.
Candidates should possess GCE 'O' or 'N' levels or equivalent, with a strong background in customer service and proficiency in Microsoft Office. Experience in a call centre environment is welcomed.
What they're looking for
Customer ServiceCommunicationInterpersonal SkillsDigital Communication SystemsMicrosoft OfficeCall HandlingAppointment SchedulingAdministrative Support
Frequently asked questions
What does a Sr/Patient Information Associate at NHG do?
The associate manages calls and enquiries from general and appointment lines to provide information on IMH services. They are also responsible for scheduling patient appointments and performing various administrative duties. Candidates should possess GCE 'O' or 'N' levels or equivalent, with a stron…
What skills does this Sr/Patient Information Associate role need?
Key skills for this role include Customer Service, Communication, Interpersonal Skills, Digital Communication Systems, Microsoft Office, Call Handling.
How much does a Sr/Patient Information Associate at NHG pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Sr/Patient Information Associate role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Sr/Patient Information Associate role?
You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.