NH

Senior / Patient Service Associate, SOC Operations

NHG

SingaporeFull-timeOn-site

Posted 15 Jun 2026

About this role

Serve as the first point of contact for patients by managing registration, scheduling, and billing while guiding them through digital self-service tools. Provide clinical and administrative support to healthcare teams to ensure efficient clinic operations and high-quality patient care. Requires a minimum of GCE 'N' or 'O' Levels with a Professional Certificate, NITEC, or equivalent qualification. Candidates should be digitally savvy with strong service orientation, and prior healthcare experience is considered an advantage.

What they're looking for

Patient RegistrationAppointment SchedulingFinancial CounsellingPayment VerificationClinical SupportVital Parameters TakingPatient Experience ManagementCommunication Skills

Frequently asked questions

What does a Senior / Patient Service Associate, SOC Operations at NHG do?

Serve as the first point of contact for patients by managing registration, scheduling, and billing while guiding them through digital self-service tools. Provide clinical and administrative support to healthcare teams to ensure efficient clinic operations and high-quality patient care. Requires a mi…

What skills does this Senior / Patient Service Associate, SOC Operations role need?

Key skills for this role include Patient Registration, Appointment Scheduling, Financial Counselling, Payment Verification, Clinical Support, Vital Parameters Taking.

How much does a Senior / Patient Service Associate, SOC Operations at NHG pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior / Patient Service Associate, SOC Operations role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior / Patient Service Associate, SOC Operations role?

You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.