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Patient Service Associate (AOFC)

NHG

SingaporeFull-timeOn-site

Posted 27 Jun 2026

About this role

Manage payment transactions and provide financial counselling to patients and their next-of-kin regarding ward charges and bill estimates. Handle ward upgrade and downgrade requests while ensuring government subsidies are utilized appropriately. Candidates must be able to communicate healthcare financing initiatives effectively and adhere to the Private Hospitals & Medical Clinics (PHMC) Act. Ability to manage counter operations and payment guidelines is required.

What they're looking for

Financial CounsellingPayment ProcessingPatient CommunicationHealthcare FinancingRegulatory ComplianceBilling Estimation

Frequently asked questions

What does a Patient Service Associate (AOFC) at NHG do?

Manage payment transactions and provide financial counselling to patients and their next-of-kin regarding ward charges and bill estimates. Handle ward upgrade and downgrade requests while ensuring government subsidies are utilized appropriately. Candidates must be able to communicate healthcare fina…

What skills does this Patient Service Associate (AOFC) role need?

Key skills for this role include Financial Counselling, Payment Processing, Patient Communication, Healthcare Financing, Regulatory Compliance, Billing Estimation.

How much does a Patient Service Associate (AOFC) at NHG pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Patient Service Associate (AOFC) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Patient Service Associate (AOFC) role?

You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.