About this role
Provide strategic leadership to multiple teams within the Virtual Service Centre to ensure high-quality community healthcare access. Drive operational excellence by analyzing metrics, managing budgets, and overseeing training and quality assurance to enhance the resident experience.
Requires a Diploma or Degree with five to eight years of experience in contact center or customer service operations, including managing supervisors. Candidates must possess strong leadership, analytical skills, and the ability to work alternative Saturday mornings.
What they're looking for
Strategic LeadershipOperational ExcellencePerformance AnalysisStakeholder ManagementChange ManagementBudget ManagementResource PlanningWorkforce Management
Frequently asked questions
What does a Asst Manager at NHG do?
Provide strategic leadership to multiple teams within the Virtual Service Centre to ensure high-quality community healthcare access. Drive operational excellence by analyzing metrics, managing budgets, and overseeing training and quality assurance to enhance the resident experience. Requires a Diplo…
What skills does this Asst Manager role need?
Key skills for this role include Strategic Leadership, Operational Excellence, Performance Analysis, Stakeholder Management, Change Management, Budget Management.
How much does a Asst Manager at NHG pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Asst Manager role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Asst Manager role?
You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.