About this role
Manage patient admissions and transfers by conducting financial counselling and coordinating with clinical teams and external institutions. Handle frontline customer service, billing enquiries, and maintain accurate operational documentation using hospital systems.
The candidate must be able to process patient referrals and financial assistance schemes while managing administrative counter operations. Proficiency in hospital systems like EPIC and the ability to collaborate with multidisciplinary healthcare teams are required.
What they're looking for
Required
- •Proficiency in hospital systems like EPIC
- •Ability to collaborate with multidisciplinary healthcare teams
Frequently asked questions
What does a Patient Service Associate - ICH Patient Service Office at NHG do?
Manage patient admissions and transfers by conducting financial counselling and coordinating with clinical teams and external institutions. Handle frontline customer service, billing enquiries, and maintain accurate operational documentation using hospital systems. The candidate must be able to proc…
What skills does this Patient Service Associate - ICH Patient Service Office role need?
Key skills for this role include Financial Counselling, Patient Coordination, Customer Service, Billing, Cash Handling, Case Documentation.
How much does a Patient Service Associate - ICH Patient Service Office at NHG pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Patient Service Associate - ICH Patient Service Office role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Patient Service Associate - ICH Patient Service Office role?
You can apply directly on NHG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.