UX/UI Research/Developer

· Degree/ Diploma in Computer Science/IT, Engineering or equivalent. · Must have minimum 3-5 years of experience in UX Research with minimum 2-3 years of experience in qualitative research methods including both traditional and modern approaches · Must have experience in qualitative methods and qualitative analysis techniques – thematic analysis and affinity mapping & producing deliverables – service design blueprints, journey maps, and process flows. · Experience in defining research objectives to support the entire product lifecycle and applying user insights and synthesise timely insights into coherent, actionable deliverables · Experience collaborating with Product, Tech, Data, and Business partners and strong understanding of product design processes and emerging technologies. · Good to have experience with design and prototyping tools(e.g., Figma) and AI-augmented research methods and tools · Good to have experience with quantitative research methods(e.g., surveys, A/B testing, product analytics, CSAT) · Good to have experience working in Agile environment · Excellent Written and Verbal Communication Skills.