Operations Support Engineer

Our client, one of Asia-Pacific’s leading organizations is looking for: Operations Support Engineer Responsibilities: Oversee vendors’ operations and maintenance activities to ensure compliance with contractual, operational, and security requirements. Perform administrative and governance functions. Monitor patching, vulnerability assessment results, and remediation actions. Track and coordinate licence, certificate, and subscription renewals. Review system and application logs for security and operational anomalies. Monitor EOS/EOL timelines and support lifecycle planning. Support system risk assessments and maintain related registers. Manage user accounts, access reviews, and account hygiene. Review and audit monthly maintenance and performance reports against SLAs/KPIs and operational standards. Enforce use of standardised maintenance reports, templates, and documentation. Support change management activities, including review, coordination, and tracking of Change Requests. Support system decommissioning activities, including data retention, contract closure, and documentation. Requirements: Prior experience in ICT Operations, system support, or L1/L2 operations roles Experience with security compliance, and ICT policies and standards ----------------------------------------------------------------------------------------------------------------------------------- Interested applicants can also email CV at asmita@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Operations Support Engineer" Only shortlisted candidates will be notified. ----------------------------------------------------------------------------------------------------------------------------------- EA License Number: 10C3636 EA Personnel Name: Chauhan, Asmita EA Personnel Registration Number: R1980706 By submitting your resume and cover letter to apply for our job opening, you confirm that you have read the Data Protection Notice for Job Applicants (https://www.nsearchglobal.com/dp-notice/job-applicants) and you consent to the collection, use, and disclosure of your personal data for the purpose of verifying and evaluating your job application. Additionally, you have to notify and obtain consent from all individuals listed as your references to their data being collected and disclosed for the purposes related to your job application.