About this role
Provide end-user support within a client environment, focusing on incident resolution and request fulfillment aligned with the ITIL framework. Perform IMAC activities for desktops, laptops, monitors, and other IT peripherals across various locations.
Requires 3 to 5 years of experience in End User Computing, IT support, and asset management. Must have a basic understanding of the ITIL framework and experience with ITSM tools like ServiceNow or Remedy.
What they're looking for
End User ComputingIT SupportAsset ManagementWindows TroubleshootingOffice TroubleshootingCOTS SupportHardware SupportITIL Framework
Frequently asked questions
What does a Field Tech Senior Associate at NTT DATA Services do?
Provide end-user support within a client environment, focusing on incident resolution and request fulfillment aligned with the ITIL framework. Perform IMAC activities for desktops, laptops, monitors, and other IT peripherals across various locations. Requires 3 to 5 years of experience in End User C…
What skills does this Field Tech Senior Associate role need?
Key skills for this role include End User Computing, IT Support, Asset Management, Windows Troubleshooting, Office Troubleshooting, COTS Support.
How much does a Field Tech Senior Associate at NTT DATA Services pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Field Tech Senior Associate role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Field Tech Senior Associate role?
You can apply directly on NTT DATA Services's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.