About this role
The L1 Production Support Analyst serves as the first line of support for Java/Web-based applications supporting Product Risk and Market Risk systems. The role focuses on monitoring, incident triage, basic troubleshooting, and coordination with L2/L3 teams to ensure application availability and stability. Key Responsibilities Monitor applications, batch jobs, and alerts. Perform initial issue analysis and resolution using runbooks. Log and manage incidents in ticketing tools. Escalate issues and support major incident calls. Assist with release and maintenance validation. Skills & Experience Basic knowledge of Java/Web applications, Unix/Linux, and SQL. Familiarity with ticketing and monitoring tools. 1–3 years of IT support experience. Good communication and willingness to work shifts/on call.
What they're looking for
Employee CommunicationGNU/LinuxMaintenance Releasesresolve incident tickets
About Ntt Singapore Pte. Ltd.
Industry: Information & communications
Frequently asked questions
What does a Application Support L1_Contract at Ntt Singapore Pte. Ltd. do?
The L1 Production Support Analyst serves as the first line of support for Java/Web-based applications supporting Product Risk and Market Risk systems. The role focuses on monitoring, incident triage, basic troubleshooting, and coordination with L2/L3 teams to ensure application availability and stab…
What skills does this Application Support L1_Contract role need?
Key skills for this role include Employee Communication, GNU/Linux, Maintenance Releases, resolve incident tickets.
How much does a Application Support L1_Contract at Ntt Singapore Pte. Ltd. pay?
This role lists a salary of S$3,000 – S$4,000 per month.
Is this Application Support L1_Contract role remote, hybrid, or on-site?
The listing is based in D12 Toa Payoh, Balestier, Serangoon. Check the posting for remote or hybrid options.
How do I apply for this Application Support L1_Contract role?
You can apply directly on Ntt Singapore Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.