Cloud Migration Technical Lead

The Cloud Migration Technical Lead is a senior engineering role responsible for leading end-to-end Virtual Machine migration initiatives from on-premise environments to Microsoft Azure. This role ensures all migration workstreams are integrated into a cohesive delivery model covering assessment, migration execution, validation, cutover, and stabilization. In addition, the role operates within a managed services environment, providing advanced (L4) technical support for complex escalations, ensuring continuous service availability, and driving operational excellence across multi-technology domains including cloud, networking, security, and infrastructure. Key Responsibilities: Cloud Migration Leadership & Delivery · Lead end-to-end VM migration activities from on-premise to Azure using tools such as Azure Migrate. · Plan and execute migration strategies including rehost, replatform, and modernization approaches. · Ensure all migration phases (assessment, design, execution, validation, cutover, and stabilization) are delivered cohesively. · Identify dependencies, risks, and mitigation strategies for migration workloads. · Provide technical assurance, governance, and escalation support throughout the migration lifecycle. · Collaborate with application, infrastructure, and business teams to align migration outcomes with business objectives. Cloud & Infrastructure Engineering · Design and implement Azure Virtual Machine environments and hybrid networking solutions. · Support infrastructure modernization initiatives including DR, backup, and high availability solutions. · Ensure best practices in performance, scalability, security, and cost optimization. Advanced Technical Support & Operations · Work independently with general direction to resolve escalated incidents and service requests within SLA timelines. · Provide fourth-level support for complex incidents and perform deep root cause analysis. · Proactively monitor, identify, and resolve issues before they impact services. · Act as an escalation point for critical client and business-impacting incidents. · Maintain accurate and timely ticket updates, ensuring proper documentation of resolution activities. Service Delivery & Process Excellence · Ensure delivery of contracted managed services outcomes and continuous service improvement. · Support, track, and document change implementation activities. · Proactively identify opportunities for automation and operational optimization. · Perform quality audits across processes, service experience, and ticket management. · Contribute to disaster recovery planning, testing, and execution. · Collaboration, Leadership & Knowledge Sharing · Communicate effectively with cross-functional teams and stakeholders to ensure seamless service delivery. · Mentor and coach L1–L3 engineers, sharing knowledge and driving technical capability uplift. · Support project delivery activities within the technology domain as required. · Act as a subject matter expert across cloud and infrastructure domains. Required Skills & Qualifications: · 5+ years of overall IT infrastructure and project delivery experience. · Minimum 4+ years of hands-on experience in Azure migration projects. · Strong expertise in: - Azure Migrate and Azure Virtual Machines - Windows and Linux server migration - Hybrid networking and connectivity - Infrastructure modernization (DR, backup, HA) - Migration governance and delivery frameworks · Proven experience in large-scale enterprise migration projects. · Strong troubleshooting skills across multi-domain environments (cloud, networking, security, compute). · Experience working within ITIL-based service management environments. Key Competencies : · Strong stakeholder management and communication skills. · Ability to operate effectively in high-pressure, complex environments. · Proactive problem-solving and analytical thinking. · Strong client service orientation and focus on delivering value. Qualifications and Certifications : · Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). Preferred certifications: - Microsoft Certified: Azure Solutions Architect Expert - Azure Administrator / Azure Migration certifications - VMware, Networking (CCNP/CCIE), or Security certifications (CISSP, etc.) · Additional certifications across cloud, infrastructure, and enterprise platforms are advantageous.