Staff Consultant / Architect

Hungry, Humble, Honest, with Heart. The Opportunity Are you a highly skilled and customer-oriented professional passionate about delivering Virtualization Solutions and driving operational excellence in enterprise cloud infrastructure? If so, consider joining us at Nutanix as a Services Consultant. This role offers the unique opportunity to be at the forefront of our Consulting Services, experiencing both personal and team growth that will inspire you to reach new heights. Be a part of Nutanix's mission to ensure the success of our industry-leading clients and deliver exceptional customer experiences. About the Team As a potential job applicant considering a role at Nutanix, you would be joining the Services Delivery team as part of a global organisation. You would be delivering cutting-edge Day-one IT Virtualization Consulting Services. The team culture is focused on providing value that exceeds customer expectations and aims to shorten the return on investment for Nutanix’s clients. You will be able to work with a talented and dedicated team that collaborates closely to achieve common goals. You will report to the Services Delivery Leader and work in a hybrid Services delivery model, where you are encouraged to be in the office 2-3 days per week when not working at a customer site. This arrangement allows for a balance between collaborative in-person work and the flexibility to work remotely. Additionally, the role may require 20-40% travel, including visits to domestic client sites. There may also be exciting opportunities to travel overseas for internal team events or training sessions, providing a global perspective and fostering cross-cultural collaboration within the organization. Your Role The Nutanix Professional Services team delivers a strong influence on the success of each Nutanix implementation by its customers. The Services function ensures success by engaging with customers in the pre-sales and post-sales stages by assisting in their software-defined data center (SDDC) strategy and architecture. Besides helping customers implement Nutanix products successfully, the Services team, working with our partners, ensures customer success in fully implementing their virtualized and software-defined data centers. The Nutanix Services Consulting function includes assessment, design, implementation, integration and automation services as well as project management. Responsibilities Billable Project work 80% of time. Conduct customer-focused workshops and explain product benefits You will take ownership of business outcomes of virtualization projects through requirements capture and technical governance. You will craft detailed design documents and perform hands-on implementation work You will work with our project managers on the project budget and all aspects of efficient delivery Provide pre-sales support as a Subject-Matter Expert Interactively whiteboard solutions with customers and create comprehensive documentation Lead client escalations and work with engineering on product improvement. You can display commercial awareness by identifying future services opportunity within a project or customer You actively drive practice activities such as the development of standard methodologies, intellectual property capture and creation, quality assurance, and peer reviews You maintain current knowledge of the entire Nutanix product stack. What You Will Bring A minimum of 8 years of experience as consultant in the storage, virtualization, VDI, or cloud space. Experience to architect complex data center solutions with multi-site cloud architectures from the ground up Deep understanding of virtualization technologies (VMware, KVM, Hyper-V) Deep understanding of storage fabrics and technologies like SAN, NAS, file, block and object storage services, DFS. Good understanding of data protection technologies like replication, snapshot, backup, restore, etc. Ability to independently analyze and diagnose highly complex networking problems across different platforms. Understanding of datacenter network fabric topologies and common architecture (both L2/L3 based), firewall, Ethernet, Radius, etc. Ability to be technically hands-on in servicing the requirements of a client. Robust customer relationship attitude with a focus on customer satisfaction A Nutanix NCP/NCS or VMware VCAP would be highly regarded. High level of comfort performing whiteboarding sessions and PowerPoint presentations, create best practice white papers. P…