About this role
Job Summary Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to customer's need and ensure customer satisfaction. Follow up on email enquiries. To work closely with Housekeeping and Maintenance Department To carry out our duties and responsibilities assigned. This role will report to the Hotel Manager. Job Requirements : Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent. 1 - 3 year work experience required. Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent. Willing to learn with no hospitality experience
What they're looking for
UpsellingMicrosoft ExcelHousekeepingInterpersonal Skills
About Nuve Holdings Pte. Ltd.
Industry: Professional & technical services
Frequently asked questions
What does a Guest Relations Officer at Nuve Holdings Pte. Ltd. do?
Job Summary Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires …
What skills does this Guest Relations Officer role need?
Key skills for this role include Upselling, Microsoft Excel, Housekeeping, Interpersonal Skills.
How much does a Guest Relations Officer at Nuve Holdings Pte. Ltd. pay?
This role lists a salary of S$2,100 – S$2,500 per month.
Is this Guest Relations Officer role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this Guest Relations Officer role?
You can apply directly on Nuve Holdings Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.