Assistant Centre Manager

Assistant Centre Manager Nanyang Educational Consultancy @ Kinex Make Your Mark in the Education Industry We're looking for someone who enjoys working with people, loves a fast-paced environment, and is ready to grow with us. As an Assistant Centre Manager, you'll be involved in the day-to-day running of our tuition centre and play an important role in supporting our students, parents, and tutors. This isn't just an admin role, we're looking for someone who wants to build a long-term career in education management. If you're willing to learn, enjoy taking on new challenges, and want the opportunity to lead a centre in the future, we'd love to hear from you. What You'll Be Doing Manage the daily operations of the tuition centre Attend to parents' enquiries and provide excellent customer service Handle and resolve parents' concerns professionally using effective communication and de-escalation skills Coordinate class schedules, replacement lessons, student enrolments, and attendance Prepare payroll and manage administrative duties Assist with recruitment, interviews, onboarding, and staff scheduling Plan and create social media content and marketing initiatives Work closely with tutors to ensure classes run smoothly Help organise centre events, workshops, and promotional activities Maintain accurate records and continuously look for ways to improve our operations and customer experience What We're Looking For Fun, friendly, and outgoing personality Excellent communication and interpersonal skills Proficient in Microsoft Excel and Microsoft Office Organised, responsible, and able to multitask in a fast-paced environment Willing to go the extra mile for our students, parents, and team Positive attitude with a willingness to learn Able to work independently and as part of a team Looking for a long-term career with opportunities to grow into a leadership role Fresh graduates are welcome to apply. If you have a great attitude, are willing to learn, and are ready to take on challenges, we'll provide the training and mentorship you need to succeed. What You'll Learn You'll receive hands-on training in: Centre operations and business management Communication and interpersonal skills Customer service and relationship management De-escalation and conflict resolution techniques HR, recruitment, payroll, and scheduling Social media marketing Leadership and team management Time management, organisation, and problem-solving Career Progression We're looking for someone who wants to grow with the company. With the right attitude and performance, you'll have the opportunity to progress into a Centre Manager role and eventually take charge of the centre's operations. Salary & Benefits Competitive basic salary Attractive commission and performance incentives 14 days Annual Leave 14 days Medical Leave Comprehensive on-the-job training and mentorship Clear career progression opportunities Friendly, supportive, and collaborative working environment Working Hours Weekdays: 12.30pm – 9.00pm Weekends: 9.00am – 6.30pm 2 weekdays off each week Weekend work is required as the majority of our classes are conducted on Saturdays and Sundays. Employment Details Full-time position 3-month probation period If you're looking for a role where you can learn, grow, and make a real impact in the education industry, we'd love to hear from you. Join us and make your mark in the education industry. Apply today!