Restaurant Manager

· Coordinate daily Front of the House and Back of the Houserestaurant operations · Deliver superior service and maximize customer satisfaction · Respond efficiently and accurately to customer complaints · Regularly review product quality and research new vendors · Organize and supervise shifts · Appraise staff performance and provide feedback to improveproductivity · Estimate future needs for goods, kitchen utensils and cleaningproducts · Ensure compliance with sanitation and safety regulations · Manage restaurant’s good image and suggest ways to improve it · Control operational costs and identify measures to cut waste · Create detailed reports on weekly, monthly and annual revenuesand expenses · Promote the brand in the local community through word-of-mouthand restaurant events · Recommend ways to reach a broader audience (e.g. discounts andsocial media ads) · Train new and current employees on proper customer servicepractices · Implement policies and protocols that will maintain futurerestaurant operations Requirements and skills · Proven work experience as a Restaurant Manager, RestaurantGeneral Manager · Proven customer service experience as a manager · Extensive food and beverage (F&B) knowledge, with ability toremember and recall ingredients and dishes to inform customers and wait staff · Familiarity with restaurant management software, like OpenTableand PeachWorks · Strong leadership, motivational and people skills · Acute financial management skills