UI/UX Designer (Product Design)

About the Company: We're not here to run campaigns. We're here to help businesses build legacies. OOm is one of Singapore's leading performance digital marketing agencies, and we've been growing businesses since 2006. Across SEO, SEM, social, content, and web, we work as true partners to our clients. We are obsessed with their success, honest about what works, and relentless in our pursuit of results that last well beyond one quarter. Over 8,000 clients. 30+ industry awards. A Premier Google Partner. A Meta Business Partner. But more than the accolades, what defines us is how we work and who we work with. We believe in winning together. That means we back great teams over individual stars, make bold calls over safe ones, and build for tomorrow even when today's demands are loudest. We move with conviction, we show up with grit and resilience, and we never stop growing because that's exactly what we ask of the businesses we serve. About the Role We're looking for a UI/UX Designer who can turn complex workflows into intuitive user experiences. You will work closely with Product Owners, Developers, and stakeholders to design web applications, AI-powered products, CRM systems, and internal operational tools. Beyond creating visually polished interfaces, you'll be expected to understand business requirements, challenge assumptions, and design solutions that improve usability, efficiency, and adoption. This role is ideal for someone who enjoys solving problems, simplifying complexity, and taking ownership of the user experience from concept to implementation. What You’ll Be Doing Product Discovery & Research Participate in product discussions and requirement gathering sessions Understand business processes, user pain points, and operational workflows Conduct user research, competitor analysis, and usability reviews where required Translate business requirements into user journeys and experience flows UX Design Create user flows, wireframes, customer journeys, and interaction designs Design workflows for complex systems such as AI applications, internal operational systems, Simplify complicated processes into intuitive experiences Identify friction points and recommend improvements UI Design Produce high-fidelity mockups and clickable prototypes in Figma Design responsive experiences across desktop, tablet, and mobile Maintain consistency through design systems and reusable components Ensure accessibility and usability best practices are applied Collaboration Work closely with Product Owners to validate requirements before development Collaborate with developers during implementation to ensure design quality Participate in design reviews, sprint planning, and product demonstrations Support QA by validating implemented designs against approved mockups Design System & Standards Build and maintain design libraries and component systems Establish UX patterns and standards across multiple products Contribute to improving the overall design maturity of the organisation What We’re Looking For Must Have 3+ years of UI/UX or Product Design experience Strong portfolio demonstrating end-to-end product design work Proficiency in: Figma Wireframing Prototyping Design Systems Strong understanding of: User-centred design principles Information architecture Interaction design Responsive design Ability to translate business requirements into practical design solutions Strong communication and stakeholder management skills NIce to Have Experience designing: CRM platforms SaaS products AI applications Data dashboards Familiarity with HTML, CSS, and frontend development concepts Experience conducting usability testing and user interviews Understanding of analytics tools and data-driven design decisions Preferred Portfolio Examples We'd love to see examples of: SaaS applications CRM systems Dashboard designs Workflow-heavy platforms AI products Internal business tools Design systems you've built or maintained