About this role
Contact Centre Experience Customer Service Skills Ability to multitask / Willing to handle multiple service calls Ability to handle difficult customers Ability to draft a professional email response to a customer Familiar with Excel ( vlookup, pivot table) to generate reports Effectively bilingual ( English / Chinese) Eligibility: Local/ PR Employment Type: 2-year Contract (Renewable) Operating Hours Monday to Friday: 8:30 AM – 8:30 PM Saturday: 8:30 AM – 1:00 PM Public Holidays: Off Work Schedule (Shift-Based) Morning Shift: 8:30 AM – 4:30 PM Afternoon Shift: 11:30 AM – 8:30 PM Rotating between the 2 shifts
What they're looking for
Direct Customer InteractionMicrosoft ExcelContact CentrePivot Tables
About Opus IT Services Pte Ltd
Industry: Information & communicationsWebsite ↗
Frequently asked questions
What does a Customer Service Rep at Opus IT Services Pte Ltd do?
Contact Centre Experience Customer Service Skills Ability to multitask / Willing to handle multiple service calls Ability to handle difficult customers Ability to draft a professional email response to a customer Familiar with Excel ( vlookup, pivot table) to generate reports Effectively bilingual (…
What skills does this Customer Service Rep role need?
Key skills for this role include Direct Customer Interaction, Microsoft Excel, Contact Centre, Pivot Tables.
How much does a Customer Service Rep at Opus IT Services Pte Ltd pay?
This role lists a salary of S$2,200 – S$2,400 per month.
Is this Customer Service Rep role remote, hybrid, or on-site?
The listing is based in D14 Geylang, Eunos. Check the posting for remote or hybrid options.
How do I apply for this Customer Service Rep role?
You can apply directly on Opus IT Services Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.