About this role
What they're looking for
Frequently asked questions
What does a Assistant Manager, Customer Services Excellence at Pacific International Lines (Pte) Ltd do?
Support the development and execution of global customer service initiatives to enhance satisfaction and service delivery. Coordinate Voice of Customer programs and track KPIs to drive a customer-first culture across the organization. Requires a Bachelor's degree in Business Administration, Logistic…
What skills does this Assistant Manager, Customer Services Excellence role need?
Key skills for this role include Customer Experience Strategy, Voice of Customer (VoC), NPS Tracking, CSAT Analysis, Process Improvement, Digital Transformation.
How much does a Assistant Manager, Customer Services Excellence at Pacific International Lines (Pte) Ltd pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Assistant Manager, Customer Services Excellence role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Assistant Manager, Customer Services Excellence role?
You can apply directly on Pacific International Lines (Pte) Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.