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Sales Operations Manager (Performance, Standards & Policies)

Pandora

SingaporeFull-timeOn-site

Posted 25 Jun 2026

About this role

Lead retail performance, governance, and operational standards across Asia markets including Singapore, Japan, Hong Kong, Macau, and Taiwan. Responsible for designing workforce strategies, managing the Store Operations Manual, and driving process excellence to elevate customer experience. Requires a bachelor's degree and 10–12 years of experience in retail operations, commercial performance, or operational excellence. Must have a proven track record in regional multi-market leadership and senior stakeholder management.

What they're looking for

Retail OperationsPerformance ManagementSOP DevelopmentStakeholder ManagementWorkforce PlanningData AnalysisChange ManagementProject Management

Frequently asked questions

What does a Sales Operations Manager (Performance, Standards & Policies) at Pandora do?

Lead retail performance, governance, and operational standards across Asia markets including Singapore, Japan, Hong Kong, Macau, and Taiwan. Responsible for designing workforce strategies, managing the Store Operations Manual, and driving process excellence to elevate customer experience. Requires a…

What skills does this Sales Operations Manager (Performance, Standards & Policies) role need?

Key skills for this role include Retail Operations, Performance Management, SOP Development, Stakeholder Management, Workforce Planning, Data Analysis.

How much does a Sales Operations Manager (Performance, Standards & Policies) at Pandora pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Sales Operations Manager (Performance, Standards & Policies) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Sales Operations Manager (Performance, Standards & Policies) role?

You can apply directly on Pandora's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.