Operations & Office Associate (Japanese Speaking)

Industry: Finance MNC Location: Raffles Place, Tanjong Pagar (Near MRT Station) Benefits: Transportation + AWS + Variable Bonus + Flexi time Salary : Up to $6,000 (Depending on experience) Position: Operations & Office Associate (Job ID: 20284) Job Description: Our client seeking a capable and structured Operations & Office Manager to oversee office operations, IT coordination, and administrative governance within a regulated financial services environment. This is a hands-on, independent role responsible for maintaining operational stability, coordinating IT systems and vendors, and supporting compliance and accounting documentation processes. The ideal candidate is experienced, reliable, detail-oriented, and confident managing multi-functional operational responsibilities in a lean team environment. Key Responsibilities 1. Office Operations & Administration (Core Function) • Oversee daily office operations and vendor management • Maintain corporate records and documentation control • Manage service providers, contracts, and renewals • Support budgeting and expense monitoring • Ensure business continuity documentation is maintained • Improve internal workflow efficiency and operational structure 2. IT Support & Systems Coordination (Major Responsibility) • Act as primary liaison between HQ IT, vendors, and internal users • Coordinate system maintenance, upgrades, and troubleshooting • Ensure timely resolution of IT-related issues • Maintain IT asset inventory and access control documentation • Support onboarding/offboarding IT setup • Assist with IT governance documentation and audit preparation • Monitor vendor SLAs and follow through on service quality 3. Compliance & Accounting Support (Supporting Scope) • Maintain structured compliance documentation and filing • Assist with MAS-related reporting coordination • Support KYC documentation and regulatory record-keeping • Assist with accounting documentation and invoice tracking • Support audit preparation Job Requirements: • Minimum 5 years of relevant experience in operations, office management, or IT coordination • Able to liaise in Japanese-Speaking to communicate with Japanese-speaking counterparts in Japan HQ • Experience in financial services or the regulated industry preferred • Familiarity with the MAS compliance environment is an advantage • Strong documentation and organisational discipline Interested applicants please send your resume to jingling@pasona.com.sg with email subject header "Job Application for Operations & Office Associate (Job ID: 20284) ". We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities. By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration. Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower. Please find Privacy Policy Agreement from the below link. http://www.pasona.com.sg/privacy.html Tan Jing Ling EA Registration No: R24124404 Pasona Singapore Pte Ltd 1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246 EA License No:90C4069