About this role
The role involves designing scalable support processes and providing technical assistance to brokerage clients regarding trading and liquidity. You will collaborate with Product and Engineering teams to resolve technical issues and optimize the onboarding experience for enterprise clients.
Requires 2-3+ years of experience in technical support or customer-facing engineering, ideally within fintech or high-growth tech. Candidates should have strong troubleshooting skills and experience with trade lifecycle support or digital asset platforms.
What they're looking for
Technical SupportAPI TroubleshootingIncident ManagementCloud PlatformsBrokerage OperationsTrade InvestigationProcess AutomationClient Onboarding
Frequently asked questions
What does a Technical Support Engineer at Paxos do?
The role involves designing scalable support processes and providing technical assistance to brokerage clients regarding trading and liquidity. You will collaborate with Product and Engineering teams to resolve technical issues and optimize the onboarding experience for enterprise clients. Requires …
What skills does this Technical Support Engineer role need?
Key skills for this role include Technical Support, API Troubleshooting, Incident Management, Cloud Platforms, Brokerage Operations, Trade Investigation.
How much does a Technical Support Engineer at Paxos pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Technical Support Engineer role remote, hybrid, or on-site?
This role is remote ok, based in Singapore.
How do I apply for this Technical Support Engineer role?
You can apply directly on Paxos's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.