Junior Network Engineer

We are seeking a motivated Junior Network Engineer with expertise in managing network infrastructure, firewall administration, and routing/switching. The role involves providing technical support, implementing change requests, and maintaining the integrity of network systems while adhering to ITIL methodologies. Key Responsibilities Provide technical support and propose solutions for wired and wireless network-related queries. Perform analysis, planning, coordination, and implementation of changes on existing network equipment. Maintain comprehensive records of system details, including configurations, changes, issues, and disaster recovery documentation. Manage and configure firewalls such as Checkpoint, Cisco FTD, Palo Alto, and Nexus switches, as well as F5 load balancers. Gather business and application requirements to plan, design, install, test, and implement network systems in alignment with specifications and service levels. Adhere to and enhance ITSM/ITIL methodologies for daily operations, including change, incident, problem, release management, and CMDB. Proactively monitor and measure the performance and availability of systems, implementing corrective actions to improve service levels. Respond to incidents promptly, conduct root cause analysis, and provide temporary or permanent resolutions. Ensure timely status updates to stakeholders. Implement and manage service continuity measures, such as backup/restore procedures and disaster recovery plans. Develop and maintain comprehensive documentation for all implemented networks. Assist in preparing proposals and delivering solution presentations. Collaborate with and support a team of network engineers as needed. Qualifications and Experience IT Experience: Minimum of 3 years Work Experience: Minimum of 3 years in network engineering roles To apply, simply click the "Apply" button or send your updated profile to recruit@percept-solutions.com EA Licence No.:18S9405 / EA Reg. No.:R1330864 Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/ to stay informed about new opportunities and events.