Executive – HR Shared Services (Business Support - Operations)

The primary role of the Executive– HR Shared Services (Business Support - Operations) is to serve as the main point of contact for both contractors (Associates) and clients, providing end-to-end support on employment-related matters, including contract renewals, onboarding and offboarding coordination, and other day-to-day HR operational activities. Key Responsibilities Manage & provide internal reports on Associates headcount movement & Client’s growth. Provide monthly reminder for client holders for Contracts and Work Passes Due. Manage end to end onboarding & offboarding formalities Assist in Work Pass Application/Renewal, Contracts extension, termination, resignation, reference checks, leave& claims requests, contractor bonuses. Help in the handling of contractor’s disciplinary & grievance issues. Provide HR advisory services as required to internal Consultants and Associates. Liaise with the payroll team to resolve contractor timesheet & claims issues. Liaise with payroll & finance team to resolve client billing issues, overpayments etc. Send monthly timesheet submission email reminder Timesheets & Claims form tabulations Preparation of Employment Certifications and bank letters Application of medical cards Manage new/renewal contract issuance, work pass applications/cancellation, tax clearance Manage leave, insurance, allowances and other benefits administration Manage the contractors’ information and ensure that regular updates are done in the system Role Requirements Diploma or Degree Minimum 2 - 3 years’ experience in an HR role Resourceful and possess good critical thinking and problem-solving skills Strong team player, with good interpersonal and communications skills High resilience and able to multi-task in a dynamic environment By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. EA License No. 01C4394 (PERSOL SINGAPORE PTE LTD) | EAP Registration No. R22104858 (Nur Zahirah Binti Yoonus)