Production Support Engineer

Responsibilities · Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation. · Prioritize defects and plan for production release based on defect criticality or align with the quarterly release · Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments. · Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments. · Follow up on defect closure and meet defect closure KPI · Share production defect support learning with QA team and development team to improve application quality and minimize future defects · Perform annual Disaster Recovery (DR) exercise for supported applications Skills/Requirement · Strong working experience with Java, Spring Boot and API (Microservices) · Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks · 5 or more years’ in troubleshooting and fixing issues across different technologies/platform · Strong troubleshooting and problem-solving skills · Experience with FIS OPF (Open Payment Framework) product is necessary · Experience with payment domain and SWIFT message will be a big plus · Experience tuning Kafka components for varying traffic and performance requirements mailto:kellyitsg@persolkelly.comWe regret to inform that only shortlisted candidates will be contacted. PERSOL Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS) . ********************************** This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, traini…