About this role
The CX Agent supports international customers and internal teams by managing the end-to-end order process, including order entry and shipping documentation. They are responsible for tracking shipments, resolving client claims, and collaborating across departments to ensure high-touch service.
Candidates must be based in Singapore with at least 2 years of experience in customer service, sales support, or data entry. Strong Excel skills and an interest in luxury interior design are required.
What they're looking for
Customer ServiceSales SupportData EntryExcelData ManagementVerbal CommunicationWritten CommunicationOrder Processing
Frequently asked questions
What does a Customer Experience (CX) Agent at Phillip Jeffries do?
The CX Agent supports international customers and internal teams by managing the end-to-end order process, including order entry and shipping documentation. They are responsible for tracking shipments, resolving client claims, and collaborating across departments to ensure high-touch service. Candid…
What skills does this Customer Experience (CX) Agent role need?
Key skills for this role include Customer Service, Sales Support, Data Entry, Excel, Data Management, Verbal Communication.
How much does a Customer Experience (CX) Agent at Phillip Jeffries pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Experience (CX) Agent role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Customer Experience (CX) Agent role?
You can apply directly on Phillip Jeffries's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.